Shipping & Returns

Noirey

At Noirey, we’re dedicated to making your shopping experience smooth from start to finish—from picking your favorite pieces to receiving them at your doorstep.

To make sure everything runs smoothly, we’ve created a clear and transparent delivery policy.

Delivery Times
Our standard delivery time is between 4 and 6 working days.
We work with trusted partners to get your order to you as quickly and safely as possible.
Please note: delivery times can vary depending on product availability, your delivery location, and busy periods like holidays or sales.
We’ll keep you updated and send you a tracking number once your order is on the way.

Shipping Costs
We offer free shipping on all orders—no matter your location or the size of your order.
There are no hidden fees; the price you see at checkout is the final price you pay.

Tracking Your Order
Once your order is shipped, you’ll get an email with your tracking number and instructions to follow your package online.

Receiving Your Package
When your package arrives, please check its condition right away.
If you notice anything wrong, contact our customer service team—we’re here to help.

Returns
We want you to be fully satisfied with your purchase. That’s why we offer a 30-day return policy on all eligible items.
If for any reason you’re not happy with your order, you can return it within 30 days of receipt—no questions asked.
For more details please contact our support team.

Customer Service
Have a question or concern about your delivery?
We’re always happy to help.

📧 Email us at: contactnoirey@gmail.com
💬 Chat with us live on our website
📄 Or use our contact form on the website.

Thank you for shopping with Noirey.
We truly appreciate your trust and look forward to giving you a great online experience.